Covid-19 Update – 04/11/2020

With the imminent lockdown, we would like to advise you of some changes to our current levels of service.

As you may have read, the government has announced that all non-essential retail shops will be closed for the duration of the lockdown, this applies to vape shops too. However, you will be pleased to know that we will still be taking orders for collection & delivery throughout this period. We are working to the government guidelines issued, maintaining a covid-secure environment for our employees and customers.

Collection times

Collections are available between 9.30am and 5.30pm.

Ways to buy

Telephone orders (Call & Collect and Deliveries)

Call your local branch on one of numbers below to place an order. You will be given a time slot for collection, it is important to try and keep to these times. Please note that customers are not allowed to enter the premises, one of our staff will bring your order out to you.

For all our customers who are self-isolating or vulnerable we will be offering a local delivery service. Please speak to one of our staff if this is the case. All deliveries will be left at the entrance of the property and our staff will wait at a distance until you have collected your order.

Norwich – 2B Castle Meadow – 01603 626006 or 07449 424672

Norwich – 4 Eastbourne Place – 01603 662695 or 07873 690793

Wymondham – 12 Fairland St – 01953 606034 or 07368 563695

Watton – 47 High Street – 01953 882422 or 07730 890764

Gt Yarmouth – 47 Regent Road – 01493 844624 or 07493 767263

Online (Click & Collect and Deliveries)

You can continue to shop online at www.yeoldevapeshoppe.com. If you would like to collect your order from your local shop please select ‘Local Pickup’ at checkout (you can choose the branch closest to you). One of our staff will contact you to confirm your collection location and time slot based on availability. All other online orders will be posted as usual.

We will continue to serve you as best we can during these challenging times, please stay safe and lets all look out for each other.

Regards

From everyone at Ye Olde Vape Shoppe

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